Sustainability

Society < Recruitment and Personnel >

We are creating working environments where every employee feels comfortable, as well as training personnel so each employee can realize their full potential.

■Investing in human capital

DAIICHIKOSHO aims to cultivate human resources and create comfortable working environments, based on its basic belief that “human resources are more important than anything to the development of companies.”

Ensuring diversity

To attract talented human resources and ensure diversity when promoting key personnel, DAIICHIKOSHO casts a wide net when hiring new people, regardless of academic background or whether they are new graduates or in the middle of their careers.

<Status of recruitment results>

Full-time employees recruited
< Bottom row: Of which, foreigners >
Of which, mid-career hires
< Bottom row: Of which, foreigners >
Of which, new graduates
< Bottom row: Of which, foreigners >
Men Women Total Men Women Total Men Women Total
FY2025 222 71 293 182 44 226 40 27 67
75.8% 24.2% 100% 62.1% 15.0% 77.1% 13.7% 9.2% 22.9%
1 1 2 1 1 2 0 0 0
0.3% 0.3% 0.7% 0.3% 0.3% 0.7% - - -
FY2024 164 53 217 132 38 170 32 15 47
75.6% 24.4% 100% 60.8% 17.5% 78.3% 14.7% 6.9% 21.7%
0 0 0 0 0 0 0 0 0
- - - - - - - - -
FY2023 91 27 118 62 17 79 29 10 39
77.1% 22.9% 100% 52.5% 14.4% 66.9% 24.6% 8.5% 33.1%
0 0 0 0 0 0 0 0 0
- - - - - - - - -
FY2022 84 15 99 64 8 72 20 7 27
84.8% 15.2% 100% 64.6% 8.1% 72.7% 20.2% 7.1% 27.3%
1 0 1 1 0 1 0 0 0
1.0% - 1.0% 1.0% - 1.0% - - -
FY2021 69 14 83 41 6 47 28 8 36
83.1% 16.9% 100% 49.4% 7.2% 56.6% 33.7% 9.6% 43.4%
0 0 0 0 0 0 0 0 0
- - - - - - - - -

< Latest full-time employee data >                                          As of March 31.2026

Full-time employees
< Bottom row: Of which, foreigners >
Of which, mid-career hires
< Bottom row: Of which, foreigners >
Of which, new graduates
< Bottom row: Of which, foreigners >
Men Women Total Men Women Total Men Women Total
FY2025 1,633 272 1,905 1,340 194 1,534 293 78 371
85.7% 14.3% 100% 70.3% 10.2% 80.5% 15.4% 4.1% 19.5%
3 2 5 3 1 4 0 1 1
0.2% 0.1% 0.3% 0.2% 0.1% 0.2% - 0.1% 0.1%
FY2024 1,549 227 1,776 1,268 168 1,436 281 59 340
87.2% 12.8% 100% 71.4% 9.5% 80.9% 15.8% 3.3% 19.1%
5 1 6 5 0 5 0 1 1
0.3% 0.1% 0.3% 0.3% - 0.3% - 0.1% 0.1%
FY2023 1,523 191 1,714 1,250 143 1,393 273 48 321
88.9% 11.1% 100% 72.9% 8.3% 81.3% 15.9% 2.8% 18.7%
5 1 6 5 0 5 0 1 1
0.3% 0.1% 0.4% 0.3% - 0.3% - 0.1% 0.1%
FY2022 1,534 177 1,711 1,268 128 1,396 266 49 315
89.7% 10.3% 100% 74.1% 7.5% 81.6% 15.5% 2.9% 18.4%
6 1 7 6 0 6 0 1 1
0.4% 0.1% 0.4% 0.4% - 0.4% - 0.1% 0.1%
FY2021 1,577 179 1,756 1,302 128 1,430 275 51 326
89.8% 10.2% 100% 74.1% 7.3% 81.4% 15.7% 2.9% 18.6%
5 1 6 5 0 5 0 1 1
0.3% 0.1% 0.3% 0.3% - 0.3% - 0.1% 0.1%

< Full-time employees working at branches/working at stores/working other than at branches or stores>          As of March 31.2026

Full-time employees working at branches
< Bottom row: Of which, foreigners >
Full-time employees working at stores
< Bottom row: Of which, foreigners >
Full-time employees working other than at branches or stores
< Bottom row: Of which, foreigners >
Men Women Total Men Women Total Men Women Total
FY2025 427 23 450 703 61 764 503 188 691
22.4% 1.2% 23.6% 36.9% 3.2% 40.1% 26.4% 9.9% 36.3%
0 1 1 2 0 2 1 1 2
- 0.1% 0.1% 0.1% - 0.1% 0.1% 0.1% 0.1%
FY2024 424 16 440 627 41 668 498 170 668
23.9% 0.9% 24.8% 35.3% 2.3% 37.6% 28.0% 9.6% 37.6%
0 0 0 4 0 4 1 1 2
- - - 0.2% - 0.2% 0.1% 0.1% 0.1%
FY2023 419 11 430 599 29 628 505 151 656
24.4% 0.6% 25.1% 34.9% 1.7% 36.6% 29.5% 8.8% 38.3%
0 0 0 4 0 4 1 1 2
- - - 0.2% - 0.2% 0.1% 0.1% 0.1%
FY2022 417 9 426 593 28 621 524 140 664
24.4% 0.5% 24.9% 34.7% 1.6% 36.3% 30.6% 8.2% 38.8%
1 0 1 4 0 4 1 1 2
0.1% - 0.1% 0.2% - 0.2% 0.1% 0.1% 0.1%
FY2021 412 6 418 646 27 673 519 146 665
23.5% 0.3% 23.8% 36.8% 1.5% 38.3% 29.6% 8.3% 37.9%
1 0 1 3 0 3 1 1 2
0.1% - 0.1% 0.2% - 0.2% 0.1% 0.1% 0.1%

< Latest manager data >                                               As of March 31.2026

Managers
< Bottom row: Of which, foreigners >
Of which, mid-career hires
< Bottom row: Of which, foreigners >
Of which, new graduates
< Bottom row: Of which, foreigners >
Men Women Total Men Women Total Men Women Total
FY2025 316 6 322 250 5 255 66 1 67
98.1% 1.9% 100% 77.6% 1.6% 79.2% 20.5% 0.3% 20.8%
0 0 0 0 0 0 0 0 0
- - - - - - - - -
FY2024 309 4 313 248 4 252 61 0 61
98.7% 1.3% 100% 79.2% 1.3% 80.5% 19.5% - 19.5%
0 0 0 0 0 0 0 0 0
- - - - - - - - -
FY2023 300 2 302 245 2 247 55 0 55
99.3% 0.7% 100% 81.1% 0.7% 81.8% 18.2% - 18.2%
0 0 0 0 0 0 0 0 0
- - - - - - - - -
FY2022 309 4 313 257 4 261 52 0 52
98.7% 1.3% 100% 82.1% 1.3% 83.4% 16.6% - 16.6%
1 0 1 1 0 1 0 0 0
0.3% - 0.3% 0.3% - 0.3% - - -
FY2021 314 3 317 263 3 266 51 0 51
99.1% 0.9% 100% 83.0% 0.9% 83.9% 16.1% - 16.1%
1 0 1 1 0 1 0 0 0
0.3% - 0.3% 0.3% - 0.3% - - -

< Managers working at branches/working at stores/working other than at branches or stores >              As of March 31.2026

Full-time employees working at branches
< Bottom row: Of which, foreigners >
Full-time employees working at stores
< Bottom row: Of which, foreigners >
Full-time employees working other than at branches or stores
< Bottom row: Of which, foreigners >
Men Women Total Men Women Total Men Women Total
FY2025 20 0 20 101 0 101 195 6 201
6.2% - 6.2% 31.4% - 31.4% 60.6% 1.9% 62.4%
0 0 0 0 0 0 0 0 0
- - - - - - - - -
FY2024 28 0 28 94 0 94 187 4 191
8.9% - 8.9% 30.0% - 30.0% 59.7% 1.3% 61.0%
0 0 0 0 0 0 0 0 0
- - - - - - - - -
FY2023 24 0 24 89 0 89 187 2 189
7.9% - 7.9% 29.5% - 29.5% 61.9% 0.7% 62.6%
0 0 0 0 0 0 0 0 0
- - - - - - - - -
FY2022 27 0 27 77 0 77 205 4 209
8.6% - 8.6% 24.6% - 24.6% 65.5% 1.3% 66.8%
1 0 1 0 0 0 0 0 0
0.3% - 0.3% - - - - - -
FY2021 23 0 23 85 0 85 206 3 209
7.3% - 7.3% 26.8% - 26.8% 65.0% 0.9% 65.9%
1 0 1 0 0 0 0 0 0
0.3% - 0.3% - - - - - -

Creating comfortable working environments

We are taking various steps to reduce long working hours, such as sending email warnings about working too much overtime and regularly checking if employees are using annual leave. We also regularly provide information about the Group’s social and welfare facilities to encourage employees and their families to use them for rest and recuperation. In addition, we offer various support to our employees, such as a savings scheme, shareholding scheme and group insurance scheme.

Training system

In addition to new employee training, we promote human resource development and improved retention rates through training programs by level and function.For sales positions, we identified the perception gap in job understanding due to early assignment as a challenge, established the "Career Support Section" to support sales fundamentals and career development, and conduct
approximately 3 months of "New Graduate Basic Training" after joining the company. Furthermore, we have introduced mid-level employee training to ensure consistency in employee education, raising sales standards, knowledge We are raising the overall levels of knowledge and awareness, as well as professional competency. For store positions, we have adopted a mentor system in addition to training, and through these initiatives, we aim to improve employee retention rates and strengthen organizational
capabilities over the medium to long term

Main training contents

Human Talent Development and Career Development Program

Training for all roles

Category

Overview

Training
period

Training for new employees
(Initial training for new recruits)

Representing the first step toward becoming a real professional, this training includes cultivating self-awareness of what is expected of you as an adult and as a member of an organization, as well as hands-on training in how to carry out one's work and in business etiquette, with targets set that are to be met within six months' time, so as to cultivate the basic know-how that recruits will need when they are assigned to a particular work location.

Five days

Training for new employees
(Follow-up training in the autumn of the employee's first year with the company)

With the aim of cultivating a new generation of employees who will be able to play a key role in the company, this training involves collating and taking inventory of the employee's experience in the six months since they joined the company, making any adjustments needed for their future work, and acquiring strong team-building skills so that they can function effectively as a member of a team, while also realizing a further enhancement of the employee's career development potential.

Two days

Training for new employees
(Brush-up training in the employee's third year with the company)

This program aims to cultivate employees' self-awareness of their role as a core employee, and encourage them to achieve further personal growth.
Participants undertake a "stock-taking" of their own capabilities, think about how to mentor other employees who have joined the company more recently, and share their vision for the future with colleagues who joined the company in the same year, while aiming to enhance their skills.

Three days

Career development training
Training for newly-appointed managers
Applicable to Chiefs, Leaders and Section Managers

This training is implemented for employees who have just been promoted.
The aim of the program is to give the trainees a clear understanding of their position and role in this new stage in their career, and to clarify what will be expected of them. Trainees also hone their presentation skills by deciding on their future career direction and goals and then presenting them. There is also a focus on compliance training.

Three days

Sales training

Category

Overview

Training period

Basic sales training for new employees

This training is designed to enhance the fundamental capabilities required of sales personnel. It provides comprehensive instruction in product knowledge, equipment maintenance methods, and sales approach techniques, as well as specialized lectures on audio systems delivered by dedicated instructors. In addition, trainees deepen their understanding of the company’s business operations and participate in practical, on-site training at business locations. Through this program, participants gain a full understanding of the role and responsibilities of a sales professional.

Approximately three months

On-site Training for New Employees

This training is designed for locally hired employees and group company employees within their first year of employment. It aims to provide participants with a fundamental understanding of corporate knowledge, product knowledge, industry knowledge, sales skills, installation techniques, and basic operational procedures.

20 days
(held four times annually; limited capacity)

Training Program for Mid-level Employees

This training is designed for locally hired and mid-career employees of group companies. It aims to deepen participants’ knowledge of employee education, compliance, corporate operations, and product knowledge, while fostering the development of future team leaders who will play a key role in the organization.

9 days
(held three times annually; limited capacity)

Store training

Category

Overview

Training period

Initial Training Program for Store Employees

This foundational training is provided for both new graduate hires and mid-career hires, covering everything from business etiquette to an understanding of the company’s operations, organizational structure, and corporate philosophy. For new graduate employees, practical, hands-on training is conducted at stores dedicated to training, under the guidance of assigned instructors.

Approximately three months
(One day for mid-career hires)

Career development training

This training is designed for employees ranging from assistant store managers to store managers. It establishes four levels—Bronze, Silver, Gold, and Platinum—to promote step-by-step skill development. As participants progress through these stages, they take on responsibility for larger and more important stores. Gold-level store managers are responsible for key locations, such as newly opened stores. The program also aims to develop future candidates for area manager (management-level) positions.

Twice a year

Skill Development Training

This training aims to support employees in progressing from store staff to area managers by enhancing their skills, strengthening their understanding of hygiene management, store management capabilities, and risk response abilities. In particular, specialized training in hygiene management is provided in collaboration with external inspection agencies.
Twice a year

Twice a year

Mental health measures

In accordance with partial revisions to the Industrial Safety and Health Law, which came into effect on December 1, 2015, we started offering annual stress checks to all employees from FY2016, including part-time staff enrolled in social insurance. Of 2,905 eligible personnel in FY2025, 1,752 took the stress checks and several employees had a consultation with a medical professional following the check. We are collating and analyzing the results of the checks to improve working hours and workplace environments.

Inclusion Initiatives

We are committed to promoting inclusion by striving to create an environment in which everyone can take on challenges fairly and fully realize their potential. Our initiatives include new business development projects, in which employees are involved from concept planning to store openings, as well as discussion forums where employees can consider career plans according to their life stages.
In addition, we implement various measures to support both growth and work-life balance, such as skill development training for each job category, regular internal presentations on development projects, and support for male employees taking childcare leave. Through these initiatives, we aim to build an organization in which diverse talent can demonstrate their abilities and take on new challenges.

■Measures to promote safe driving

Safe Driving Management Regulations

The DAIICHIKOSHO Group has created Safe Driving Management Regulations to reduce car and traffic accidents to zero.

Safe driving awareness activities

DAIICHIKOSHO uses a range of methods to improve driving safety and awareness. Information related to all accidents in the Group is managed centrally and used as case studies six times a year report to increase awareness about car and traffic accidents. We also publish a quarterly safe driving newsletter and hold seminars on safe driving twice a year. Training materials handed out at the seminar include examples and images of actual accidents that occurred in the Group.

Dashboard cameras

Since 2011, the Group’s entire fleet of roughly 1,300 vehicles has been fitted with dashboard cameras. If an accident does occur, an accident report and video of the accident recorded by the dashboard camera is shared within the Group to prevent similar accidents in the future.

Alcohol detection systems

We have introduced alcohol detection systems to prevent drink-driving. All employees subject to testing are checked when arriving at work to eliminate drink-driving and promote safe driving habits.

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